Is it necessary to register?
No, only if you want to book a model instantly. Otherwise, you can send an email to firstname.lastname@example.org indicating the model you want to book. If you decide to register you will receive €points (associated with your account) when you buy items. You can read the details at: Fidelity Program
How do I register?
You can register by filling out the registration form and clicking the "mail registration confirmation" link. You will receive a confirmation email within minutes.
How can I buy?
ENG You can buy without registering; just look for the announcement of interest to you and contact the seller by phone or through our portal. You and the seller will agree upon when and where your good will be delivered. If you do not want to pay for shipping, contact a seller in your city.
Can I change the date or place of delivery?
ENG Yes, simply contact the seller to arrange it.
How can I cancel something I have already reserved?
To cancel your order go to your shopping cart and press the Cancel button next to the item.
Can I cancel a reservation of an item at the time of physical delivery?
Yes, if at the time of the physical delivery The Customer checks that the product does not meet his requirements or it is different from expected, The Customer may cancel the reservation without obligation. Valid for physical deliveries at fairs / markets, etc, but not for postal delivery, since The Customer can not return an open parcel.
Can I return items?
Yes, though we work with prestigious companies to carry out shipment, if an item is damaged during the transport you can send it back (you will have to pay the return shipping costs) within 7 days after you receive it. The price of the item (not including the original shipping costs) will be noted on your points account so that you can use them in a future purchase.
How can I find out the state of the items? Are they always brand-new or also could be second-hand?
Most of the items for sale are brand-new, with their original box. In case of an article of resale (eg, from a private collection) it will be clearly detailed in the description (for example used, goog condition, Used, with defects, etc). Defects also will be detailed (for example antenna is missing or original box is damaged), however if you need further information regarding a model please send an email to email@example.com requiring it.
Purchase of collections.
If you want to sell your collection we can buy it, or even help you sell it. Consult the conditions at firstname.lastname@example.org.